Terms & Conditions

Last updated: October 31, 2025

Regional Terms Apply

If you stay in the USA:The List up Terms and Conditions consist of rules outlined below and our User Agreements, which include our Privacy Policies and Marketplace Rules.

If you stay anywhere else in the world: The Lemly Terms and Conditions consist of rules outlined below and our User Agreements, which include our Privacy Policies and International Marketplace Guidelines.

1

Agreement to Terms

By accessing or using List up marketplace platform, you agree to be bound by these Terms and Conditions. This agreement is referred to as Terms of Use, User Agreement, or Terms of Service - these terms are interchangeable and refer to the same binding agreement between you and List up.

2

Marketplace Operations & User Conduct

While these terms are not legally mandated in all jurisdictions, they establish the foundation for successful relationships between buyers, sellers, and the platform. By clearly defining these guidelines, we help business owners and users avoid misunderstandings and disputes.

This agreement allows us to establish acceptable conduct standards and define behaviors that could result in account suspension or termination. All marketplace participants must adhere to fair trading practices, honest communication, and respectful interaction.

3

Limitation of Liability & Dispute Resolution

Limitation of liability disclaimers protect both the marketplace platform and its users. When reasonable and properly drafted, these clauses help protect against claims and lawsuits while limiting potential damages. ListUp acts as an intermediary platform and is not directly responsible for transactions between buyers and sellers.

Important Notice

Users engage in transactions at their own risk. List up provides dispute resolution services but cannot guarantee outcomes of all marketplace transactions.

4

User-Generated Content & Reviews

Users may share comments, photos, product reviews, and ratings on our marketplace. This section governs user conduct and establishes what content is acceptable and what is prohibited.

Permitted Content

  • Honest product reviews and ratings
  • Photos of purchased products
  • Constructive feedback about sellers

Prohibited Content

  • Obscene, offensive, or harmful language
  • Copyright-infringing material
  • False or misleading information
  • Spam or promotional content

We reserve the right to monitor all user-generated content and remove anything that violates our community guidelines. Repeat violators may face account suspension or permanent termination.

5

Content Rights & Marketing Usage

By submitting content to ListUp marketplace, you grant us the right to use your reviews, photos, and feedback for marketing and promotional purposes. We may feature positive reviews in advertising campaigns, social media, and promotional materials.

This practice is common among major retailers and eCommerce platforms to showcase authentic customer experiences and promote highly-rated products. Your username and content may be displayed publicly to help other customers make informed purchasing decisions.

6

Seller Obligations & Responsibilities

Sellers on Lemly marketplace must maintain high standards of service, accurate product listings, and timely fulfillment. All sellers agree to:

  • Provide accurate product descriptions, images, and pricing
  • Ship orders within stated timeframes
  • Respond to customer inquiries within 24-48 hours
  • Honor return and refund policies
  • Comply with all applicable laws and regulations
7

Buyer Protection Program

ListUp offers buyer protection for eligible purchases. If items don't arrive or don't match the listing description, buyers may be entitled to refunds. Claims must be submitted within 30 days of estimated delivery date.

Secure Payments

All transactions are encrypted and secure

Easy Returns

Hassle-free return process for eligible items

24/7 Support

Customer service always available

8

Payment Terms & Fees

All payments are processed securely through our payment partners. Sellers receive payments after successful order fulfillment minus applicable marketplace fees. Standard transaction fees range from 5-15% depending on product category and seller tier.

9

Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or repeatedly receive negative feedback. Users may close their accounts at any time, subject to fulfillment of all pending transactions.

Privacy Policy

Learn how we protect your personal information

Seller Agreement

Guidelines for marketplace sellers

Help Center

Get answers to common questions