Last updated: November 09, 2025
At Lemly Marketplace, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform. We comply with GDPR and other applicable data protection laws.
We collect different types of information to provide and improve our services:
We use your information for the following purposes:
Under GDPR, we process your personal data based on the following legal grounds:
Processing necessary to perform our contract with you (e.g., fulfilling orders, processing payments).
Processing necessary for our legitimate business interests (e.g., fraud prevention, improving services).
Processing based on your explicit consent (e.g., marketing communications, optional features).
Processing required to comply with legal requirements (e.g., tax laws, anti-money laundering).
We may share your information with the following parties:
We share necessary order information (shipping address, product details) with streamers to fulfill your purchases. Streamers are bound by confidentiality obligations.
We use secure third-party payment processors (e.g., Stripe, PayPal) to handle transactions. They receive payment information necessary to process your purchases.
We share shipping information with carriers (e.g., Mondial Relay, InPost) to deliver your orders.
We work with trusted service providers for cloud hosting, analytics, customer support, email services, and fraud detection. They only access data necessary for their services.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Important: We never sell your personal information to third parties for their marketing purposes.
We use cookies and similar technologies to enhance your experience and understand how you use our platform.
You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. You can manage your cookie preferences in our Cookie Settings.
We take data security seriously and implement industry-standard measures to protect your information:
All data transmitted is encrypted using SSL/TLS protocols.
Data stored on secure servers with restricted access controls.
Limited employee access on a need-to-know basis.
Periodic security assessments and vulnerability testing.
Important Security Note
While we implement strong security measures, no method of transmission over the internet is 100% secure. Please keep your account credentials confidential and report any suspicious activity immediately.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Under GDPR and other data protection laws, you have the following rights:
Request a copy of the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Request limitation of how we process your data in certain circumstances.
Receive your data in a structured, commonly used format or transfer it to another service.
Object to processing based on legitimate interests or for direct marketing purposes.
Withdraw consent at any time where processing is based on consent.
File a complaint with your local data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us at privacy@lemly.com. We will respond to your request within 30 days.
Lemly operates internationally, and your data may be transferred to and processed in countries outside your country of residence, including countries that may not have the same data protection laws.
When we transfer data internationally, we ensure appropriate safeguards are in place:
Lemly Marketplace is not intended for use by individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@lemly.com, and we will take steps to delete such information.
Our platform may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties.
We encourage you to read the privacy policies of any third-party services you visit or use. This Privacy Policy applies only to information collected by Lemly Marketplace.
With your consent, we may send you marketing communications about:
You can opt out at any time: Every marketing email includes an unsubscribe link, or you can manage your preferences in your account settings. You can also email us at unsubscribe@lemly.com.
Note: Even if you opt out of marketing communications, we will still send you important transactional emails (order confirmations, shipping updates, account notifications).
We may use automated systems and algorithms to:
You have the right to request human review of automated decisions that significantly affect you. Contact us at privacy@lemly.com to exercise this right.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we will:
Your continued use of Lemly Marketplace after changes indicates your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Lemly Marketplace
Attn: Data Protection Officer
[Your Address]
[City, Country]
+[Your Phone Number]
Monday - Friday, 9:00 AM - 6:00 PM (Local Time)
Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your email as "URGENT" in the subject line.
Submit a formal request to access, correct, or delete your data.
Submit Request →